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Post in Customer Support

Perfume smells expired

I bought a perfume but I realized it smells different, like expired oil that has just been sitting on shelf. Unfortunately, I bought it a bit over 30 days ago and just opened it so now I cannot return it. Is there any customer support for this issue? It cannot be expiring less than 2 months in my home. 
Dolce&Gabbana Dolce Violet Eau de Toilette with Vanilla 1.7 oz / 50 mL eau de toilette spray 

Thanks!

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Re: Perfume smells expired

@Yamsz I'm sorry to hear that the perfume is not as expected. I would love to look further into this for you.  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

Re: Perfume smells expired

Hi, 

@TyleehaBT I sent you private message but still awaiting your reply. Thanks. 

Re: Perfume smells expired

@Yamsz I have sent you a PM for more information as @TyleehaBT is out of the office. 

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