Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anonymous Insider

Pending order

My order has been pending for two days, is this normal?

Anonymous Insider

Re: Pending order

It's completely normal, sephoras been having a delay because of the sale. Your order should say progressing soon 

I've placed two orders during this sale ... the first was...

I've placed two orders during this sale ... the first was on the 8 not processed till the 10 and it is scheduled to deliver tomorrow on the 16th. the other was on the 11 and it still hasn't been processed. I understand the volume is heightened but I would hope Sephora would account for that. especially people who are supposed to have 2 day flash shipping
Anonymous Insider

Re: Pending order

Same here. The only thing I wish is that my order would not get canceled after it has been pending for several days.

Anonymous Insider

Re: Pending order

Yeah,I am worrying about the same thing too,especially some of the sample items and reward items I picked are already out of stock form my order. 😞

RE: Pending order

I’m experiencing the same thing...
1 Reply
Conversation Stats
  • 5 replies
  • 435 views
  • 5 Hearts Given
  • 5 Contributors