Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Kkijo
NEWCOMER I Rouge
‎04-30-2021 05:26 PM
‎04-30-2021 05:26 PM

Paypal Refund Pending

I ordered something on the Sephora website for a pickup and paid with my PayPal account. I canceled the order right away and told me that I wouldn't be charged, but my payment is stuck on pending on my Paypal account. When will I get the money back to my account?
Tags:
0
Reply
1 Reply
DaneeBT
MOD Rouge
‎04-30-2021 05:36 PM
‎04-30-2021 05:36 PM

Re: Paypal Refund Pending

HI @Kkijo,

 

It may take up to a Paypal cycle for the funds to be dropped. As the order was cancelled, please rest assured we have not charged you. I appreciate your patience!

 

If you have additional questions, please send me a PM.

 

Regards,

Danee

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎04-30-2021 05:26 PM
  • 194 views
  • 0 Hearts Given
  • 2 Contributors
testing