Payment Error with every card

[HIfromIL]

Hi,

I keep getting the same payment error even with different cards.

I've check the information, all of them are correct!

Error shown as below:

Payment error - your payment could not be processed. Please verify that your card number, expiration date and cvn are correct and that your billing address matches what the bank has on file. We have reversed any pending charges to your account.

[LaurieBT]

Hi @HIfromIL,

I'm sorry to hear this! I'll send you a message.

Best,

Laurie 

[shahbanomalikkk]

@LaurieBT 

I’m having the same issue as welll if you could help me too 

[DaneeBT]

Hi @shahbanomalikkk

I'll take a look then send you a PM!

Regards,

Danee

[Sadieapple]

Hi! I've been getting the same message! I'm trying to make a purchase with my Sephora Card while some items are on sale today. Could you help?

[DaneeBT]

Hi @Sadieapple

I'm sorry for the trouble you're having placing an order with your Sephora credit card! I recommend contacting Comenity Bank directly so they can look into this for you. Please call:

1-866-841-5037 (Sephora Visa) 
1-866-864-7787 (Sephora Visa Signature) 
1-866-702-9946 (Sephora Credit Card)

Thank you!

Regards,

Danee