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Post in Customer Support
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Package not delivered but says it was

Spoiler (Highlight to read)Lost package says delivered but isn't hereLost package says delivered but isn't here

I placed an order And the tracking number said it was delivered Friday December 3rd at 2:45pm but I can't find it anywhere. The tracking information just says delivered....

I already contacted my rental office and my ask all my neighbors and they said they did not receive anything.

Please let me know how to continue because I was looking forward to the Sephora products and seems hard to find how to get information and what company delivered. I wasn't aware that they don't make sure a signature is asked? What should I do?

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Re: Package not delivered but says it was

@KaBird I'm so sorry to hear that! I see that you have now been assisted with this by phone. 

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