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Post in Customer Support
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sams19
NEWCOMER I Vib
‎11-27-2019 07:14 AM
‎11-27-2019 07:14 AM

Package Never Received

Hello, I placed an order on Nov 21st, and received an email that it had been delivered to my front porch at 1pm on Nov 25th (Monday). I did not get a package, and my neighbors did not receive anything either.

 

I waited another day to see if it might turn up, but still nothing. Is there anything that can be done?

 

Thank you,

Sam

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PenelopeBT
ALUM II Insider
‎11-27-2019 08:47 AM
‎11-27-2019 08:47 AM

Re: Package Never Received

Hi @sams19,

I will send you a private message to provide further assistance.

 

Best,

Penelope

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  • ‎11-27-2019 07:14 AM
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