Overcharged

[elysiadrng]

Hi guys, just wanna ask about my issue, I just noticed an issue with my in-store purchase from January 31st. I bought Jo Malone Poppy & Barley 30ml and Bubble Bath 100ml, but after checking the receipt, I realized I was charged for two 100ml Bubble Bath bottles and not for the Jo Malone one.

I dont check receipts since it was a gift, but that my brother doesnt want the Bubble Bath, I was planning to return it within the 30-day policy. Before doing so, I realized this mistake.

Can Sephora help me check the store cameras or adjust the charge? I still have the receipt and all the details. Thanks!

[keelybt]

@elysiadrng Oh no! I'm sorry to hear that! I would recommend contacting the store directly so they can further assist with this.