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Post in Customer Support
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Over charge in local taxes!

Snohomish county sales tax is supposed to be 7.9%, yet I was charged 10.6% (more than King county’s 10.25%) during my latest trip. I literally drove 30 mins away from the city just to shop in Snohomish county due to better taxes, but they decided to charge me more than I would’ve paid at the Sephora 5 mins away from me in King county?? WTH is this about??? Why does Sephora keep charging everyone sales taxes that are more than the local sales tax?? Where is that difference going? Very sketchy if you ask me.

Re: Over charge in local taxes!

@llsimon I will send you a PM for more information. 

Re: Over charge in local taxes!

I just experienced the same thing. It resulted in $30 worth of tax! I don’t understand and want my $30 (give or take) back

Re: Over charge in local taxes!

@naedubbya, we're happy to check on this for you. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. 

 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

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