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Post in Customer Support

Order missing items HELP

Spoiler
Spoiler
missing items!!
I placed an order for 9 items and was charge in full for each as on my credit card bill and in my account info on the Sephora app.  I received everything but two items, I've never had items just blantantly not there and charge for them before. Would really like some help tracking them down as it doesn't seem another tracking number for a shipment is coming???

The Shiseido ultra sun protector lotion plus 50 

And Quai curl cream in North bondi frangrance

Re: Order missing items HELP

Hi there,

 

I'm sorry to hear about this! I sent you a private message to further assist.

 

Always,
Danee

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