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Post in Customer Support
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ten1214
NEWCOMER I Insider
‎04-17-2021 08:54 PM
‎04-17-2021 08:54 PM

Order didn’t go through but my card was charged

Hi, 

When I tried purchasing some products, it sad some error occurred and asked me to see if my card details were correct. I tried several times but it still didn’t work. However, when I checked my card history, it was charged. 

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2 Replies
LaurieBT
MOD Rouge
‎04-17-2021 09:07 PM
‎04-17-2021 09:07 PM

Re: Order didn’t go through but my card was charged

Hi @ten1214,

 

This post has been moved to Customer Support and I'm sorry for the trouble! I'll take a look further and I'll send you a message.

 

Warm regards,
Laurie

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ten1214
NEWCOMER I Insider
‎04-17-2021 09:02 PM
‎04-17-2021 09:02 PM

Re: Order didn’t go through but my card was charged

Oh I go it back 

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2 Replies
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  • ‎04-17-2021 08:54 PM
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