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Post in Customer Support
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Online Account linked to VIB card

Hi there,

I called the helpline to have my online account linked to my VIB card, it was super quick and easy. However, I logged into my online account and my points are gone. I have over 2,000 points, so I'd like to be able to use them online and keep collecting.

Do I need to call again, or is there someone I am able to email about it?

Thanks! 

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Re: Online Account linked to VIB card

Hi @chellegrace,

 

I will send you a PM to assist you.

 

Best,
Rebecca

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