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Post in Customer Support
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mcarwi01
NEWCOMER I Vib
‎09-14-2019 11:13 AM
‎09-14-2019 11:13 AM

Old, Contaminated Lipstick

Just received two Sephora lipsticks that I ordered. I have no idea what the shavings are on the first one. Just opened from the packaging.Just received two Sephora lipsticks that I ordered. I have no idea what the shavings are on the first one. Just opened from the packaging.

 

791CF01F-E377-4864-A575-476823CBCEC2.jpeg

 

Lipstick was destroyed, came deformed and seems something was wrong with the formulaLipstick was destroyed, came deformed and seems something was wrong with the formula

 

18982838-B71E-4237-BB31-2BBB51AB2A4C.jpeg

 

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1 Reply
kevinbt
ALUM II Insider
‎09-14-2019 11:22 AM
‎09-14-2019 11:22 AM

Re: Old, Contaminated Lipstick

Hi @mcarwi01, I'm so sorry to hear that! I am sending you a private message to further assist. 

 

Regards, 

Kevin

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1 Reply
Conversation Stats
  • 1 reply
  • ‎09-14-2019 11:13 AM
  • 382 views
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Photos4
  • 18982838-B71E-4237-BB31-2BBB51AB2A4C.jpeg
  • Just received two Sephora lipsticks that I ordered. I have no idea what the shavings are on the first one. Just opened from the packaging.
  • 791CF01F-E377-4864-A575-476823CBCEC2.jpeg
  • Lipstick was destroyed, came deformed and seems something was wrong with the formula
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