Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Old, Contaminated Lipstick

Just received two Sephora lipsticks that I ordered. I have no idea what the shavings are on the first one. Just opened from the packaging.Just received two Sephora lipsticks that I ordered. I have no idea what the shavings are on the first one. Just opened from the packaging.

 

791CF01F-E377-4864-A575-476823CBCEC2.jpeg

 

Lipstick was destroyed, came deformed and seems something was wrong with the formulaLipstick was destroyed, came deformed and seems something was wrong with the formula

 

18982838-B71E-4237-BB31-2BBB51AB2A4C.jpeg

 

Re: Old, Contaminated Lipstick

Hi @mcarwi01, I'm so sorry to hear that! I am sending you a private message to further assist. 

 

Regards, 

Kevin

1 Reply
Conversation Stats
  • 1 reply
  • 239 views
  • 0 Hearts Given
  • 2 Contributors
Photos4
  • 18982838-B71E-4237-BB31-2BBB51AB2A4C.jpeg
  • Just received two Sephora lipsticks that I ordered. I have no idea what the shavings are on the first one. Just opened from the packaging.
  • 791CF01F-E377-4864-A575-476823CBCEC2.jpeg
  • Lipstick was destroyed, came deformed and seems something was wrong with the formula
testing