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Post in Customer Support

Off-Topic Board Update

Hi BeautyTalkers! Happy Valentine's Day!

 

I posted this message in another thread but I wanted to post it here as well so everyone could see it.

 

BeautyTalk is a wonderful place to talk about beauty, get advice from brands, Pros, Beauty Advisors and each other, and to obsess over products. I also think it's a great place to be silly and get a respite from our day to day lives.

 

This is why we created the Off-Topic thread; we hoped people would make friends, and if they did, then in theory they would want to talk about something else other than beauty! That being said, I can see how with the redesign of the site, all of the off-topic threads on the homepage may seem a little overwhelming to a person who is just browsing for beauty advice.

 

So taking some advice our community members, we've removed the off-topic thread from the BeautyTalk homepage, so that those threads no longer show up in the feed. Please be advised that they are still there! All you need to do to see them is click on "The Lounge" category, or even bookmark that link for direct access. This was done to ensure that BeautyTalk is fun and helpful for everyone, and that we can accommodate the office party AND the frat party (because we do love both).

 

Thank you guys so much for continuing to participate in BT and make it a great community.

 

Your friendly Community Manager,

Candace

 

Re: Off-Topic Board Update

Cool. Sometimes, change is good. Smiley Happy

Re: Off-Topic Board Update

This explains why the main feed is just a list of TSB updates now Smiley Happy

 

no offence on those posts intended - but why aren't they off topic?  They aren't beauty advice.  Or are they?  Smiley Wink

Re: Off-Topic Board Update

If they are VIB or Rouge only TSB they would be posted under VIB or Rouge and since you are Rouge it would show up in your main page Smiley Happy

Re: Off-Topic Board Update

Ohhhh duh LOL

thxs

Smiley Happy

Re: Off-Topic Board Update

But things that totally are beauty and purchase related are in the off-topic - the Palette Parade, the Enable/Disable thread, and plenty of other things that aren't really off-topic that are now hiding. Smiley Sad 

Re: Off-Topic Board Update

Irritated by this...fixing something that isn't broken can be done almost instantly, but fixing something that really is broken-never happens

 

*Loud, audible sigh*

Re: Off-Topic Board Update

If I skip a day of Beauty Talk then I miss everything, Llamas, Valentine's Day posts, Paula Deen , lost... Smiley Tongue I hope eventually we're able to filter what we'd like to see and not, sad face for the change Smiley Sad.

Re: Off-Topic Board Update

What about the empties thread?? I love the empties thread!!!

Re: Off-Topic Board Update

I just wish we could have an option to keep it on out front pages

Re: Off-Topic Board Update

I agree.  I think we should be able to filter what we chose to see or not. The main page featured the most recently commented on items. I feel like that should be the default. I don't want to see questions from 2 months ago on the main page that have been answered a million times over. Having only certain items featured on the main page is a complete hassle. The palette parade, which is a legitimate beauty-related post is now off in the lounge but is completely hidden from view on the main page. I'm not a fan of the new system. At all.

Re: Off-Topic Board Update

http://community.sephora.com/t5/Off-Topic/what-would-you-do/td-p/1168913

this is the kind of magic we are missing on the front page. so sad that a few negative nancies (who also post their own fair share of off topic threads) had to ruin the joys of space cats for all. 

space cat hipster.jpg

hipster space cat is so disappointed in you (you know who you are)

Re: Off-Topic Board Update

"Only those looking for joy will find it."--Olde Blonde Proverbe

Re: Off-Topic Board Update

I am laughing so hard Heart

Re: Off-Topic Board Update

Just when it started getting fun, people cry about it. Where'd all these complainers graduate from? drama llama university? Did you guys major in killjoy sciences?

 

like Veronica said below. It's not just silly stuff in off topics. There's actual legit things that are much more interesting than "I NEED HELP! IMPORTANT! HOW TO REDUCE ACNE???" Yea you can look at it by clicking the off topics link, but that not exactly why I'm disappointed.

 

I find it funny that when we ask mods to remove posts on specific pages that rudely called out people and were actually creating drama, they refuse to do so because it "didn't violate terms of BT" but something as silly as creating more fun for ourselves will have them tripping and scrambling to change the site. If anyone remembers my first angry post about calling customer service after receiving the "extraearly" code, you might remember my main drive for the post. "Sephora, keep it fair"

Re: Off-Topic Board Update

Sing it!

Re: Off-Topic Board Update

Everyone say it together 1, 2, 3, FILTERS!!!!!!!!!!!!!!!

Re: Off-Topic Board Update

FILTERS!!!!!

Re: Off-Topic Board Update

I agree with this change. I come to read about beauty and non-beauty threads were dominating the forum (granted, I'm terrible with staying up to date on the jokes so I didn't get most of them!). They're still here and people can still post to them. I would imagine it would be overwhelming for someone just looking for beauty advice so if Sephora wants to keep its forum more in align with what it was created for that makes sense to me.

Re: Off-Topic Board Update

Instead of making the over all decision to make the change for everyone, why not offer the option to have the forum filtered on the front page? That way if people want to see it they see it, if they don't they don't have to. I think a large majority of people like the threads happening in off topic and it's a select few that really don't, but I could be completely wrong. But at the very least that gives people the choice to do something rather then making everyone do it. 

Re: Off-Topic Board Update

upload_3329859071288731924.gif

 

Re: Off-Topic Board Update

To be honest, I did not complain, nor do I know anything about who did. I really didn't "get" lots of the posts, some I found amusing and some I did find a bit annoying, much more "office party stuff" as Candace called it, to which I simply skipped over, as I do with any post that doesn't interest/involve me. I'm sure I've posted things that some of you have no interest in, and hopefully you've simply done the same to my posts.

 

I can see where some off topic posts have been clogging up the main page for the past week. But my concern is that it's a difficult call as to what is off topic and what is beauty related. I was a bit surprised to see what posts ended up in the Off Topic Thread as to me, they were beauty-related. So unless someone (who?) is going to be very carefully culling through the posts, I don't see this being a successful system.

 

I guess as Candace suggested, you can bookmark the Off Topic category, and make that the first place you go when you visit BT? I will be visiting the Off Topic Thread because I think there will be lots of interesting posts that will end up there, and it's a shame we won't have the opportunity to decide for ourselves whether or not we want to read them.

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