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Post in Customer Support
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Not receiving SMS

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Not receiving sms

Hello,

I signed up to receive SMS alerts but haven’t received the text to confirm the sign up. What should I do?

Thanks in advance.

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Re: Not receiving SMS

Hello, 

I also signed up for Text Alerts but have not received a text to confirm it. What should I do?

Re: Not receiving SMS

Hi @crustini,

 

I'm sorry for the trouble and I'll send you a message.

 

Best regards,

Laurie 

Re: Not receiving SMS

Hi there. I’ve been trying to sign up for the text messages since yesterday morning and every time I try, it appears a prompted message saying that the “message is on its way”, but I never receive anything. Can you help me? I just need to complete this task to finish the challenge.

Re: Not receiving SMS

Hi @aCarolMarchi,

 

My apologies! I'll send you a message shortly.

 

Best regards,

Laurie 

Re: Not receiving SMS

@ilo123 I'm sorry to hear that! I will send you a PM. 

Re: Not receiving SMS

Hello. I have not heard anything back.

Re: Not receiving SMS

@sandkoon76 I haven't received a reply to the PM I sent. You can view your PMs and reply directly by selecting the bell or envelope in the top right hand corner. Thanks!

7 Replies
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