Not allowing me to apply credit card first time use discount.

[trav88]

Applied for a credit card and was looking to get 25% of the first use however I am getting a "Your order or profile does not qualify for the First Incentive Discount with Sephora Card" response. Any way to fix this?

[LaurieBT]

@trav88, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!