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Post in Customer Support

Non-receipt of $20 bonus gift card

I haven't received my $20 bonus gift card for the gift card promotion even though it was included in my online receipt. Could someone please look into this?


Re: Non-receipt of $20 bonus gift card

I'm dealing with the same issue, were you able to get this resolved?

Re: Non-receipt of $20 bonus gift card

Sorry I didn't see your comment until now. I haven't received the bonus gift card yet, seems like they have issues with the system so they told me I would get it in the upcoming days. I can pass along the contact info so you can reach out to them directly regarding your case: via email at or by phone at (866) 747-6639 or online Sephora cash star (pls search GG, I cannot post link here).


I hope this helps!

Re: Non-receipt of $20 bonus gift card

Hi @graceng052,


I'm sorry to hear this and I'll send you a message.




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