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Post in Customer Support

No order confirmation; order not showing up

Hi, I placed an order a few days ago and it shows up in my bank account but it’s not in my recent orders on the Sephora app. I also did not receive an order confirmation email. I’m wondering why? 

Re: No order confirmation; order not showing up

Hi @hb28,

 

I will send you a private message to provide further assistance.

 

Warm Regards,

Penelope

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