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Post in Customer Support
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No confirmation email, credit card charged.

Placed an order for pickup at store.  Have yet to receive e-mails confirming order or that it is ready for pickup. Credit card has already been charged.  Wish Sephora was as quick with fulfilling orders as they're at processing payments!

1 Reply

Re: No confirmation email, credit card charged.

@Prestont1 I'm sorry for the wait and will be happy to take a look.  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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