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Post in Customer Support
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No confirmation e-mail or number? Money taken

 

Placed order this afternoon 7/31/2021 using Paybright. All processed through and when it prompted me back to the Sephora website after completing the Paybright process, it just went back to the home screen. Have yet to receive any confirmation e-mail, nothing in recent orders/purchases to show BUT the charge for the order is showing on my debit card! 

Re: No confirmation e-mail or number? Money taken

Did Sephora sort this out for you I’m having the same issue on a large purchase 

Re: No confirmation e-mail or number? Money taken

Hi @Jschlenker,

 

I'm happy to check on this and I'll send you a message shortly.

 

Warm regards,

Laurie

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