This is the 3rd order I've placed where I have not received samples...so annoying, and seriously has me considering shopping elsewhere. Anyone else having this issue? I understand that sometimes you get something other than what is expected, etc. but this is my 3rd order with zero samples.
Re: RE: Re: RE: No Samples
I am sorry to hear this! I will take a look further and will send you a private message to help shortly. Please note that the order number was removed from your post for security purposes. Thank you.
Re: No Samples
That's super frustrating. I usually get samples included but have noticed a few times one is missing or they replaced it with something else. I was disappointed when they reduced the samples from 3 to 2. My most recent issue was using a promo code for the Laura Mercier foundation sample and they gave me a completely different shade. U should reach out to customer service! If u havent already of course ☺