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Post in Customer Support

No Samples provided

@@Sephora, I totally understand that samples are a free and awesome add on to my order and it’s completely up to the generosity of Sephora to provide them. But I’ve ordered a few times now and I only received the samples 2/5 times 😞 Again, I know it’s a bonus, but why advertise if you don’t have don’t have the inventory to support it? Also, when I do receive samples from Sephora- I have been so impressed that I’ve purchased full size products from it! It really does aid me in knowing products I would like purchase in the future.

Re: No Samples provided

Hi @Prosati,


I will send you a private message.


Best Wishes,



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