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Post in Customer Support

Never received a receipt after buying in-store

I made a purchase at a Sephora in Vancouver, BC and was asked if I wanted my receipt emailed or printed. I said emailed but never received anything. It's been 3 days and I've checked my spam folders, nothing there. There is no record of the purchase in my Sephora account - the only record I have is on my Apple Wallet (I used Apply Pay) and the Visa debit attached to it. 


I need to return one item - how can I retrieve the receipt??

Re: Never received a receipt after buying in-store

@jtc312 I'm sorry to hear that! I will send you a PM for more information. 

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