NEED HELP - PROFILE FOR SEPHORA PLAY

[cynnymn]

Hello - I have alopecia and am unable to note this for my Sephora PLAY boxes. I don't want to end up with tons on shampoo! Is there any way I can change this?

Thanks  😃

[cynnymn]

T.Q.  😃

[ZannaBT]

Also, just to add - if you ever do receive a hair product you aren't able to use, please send me a private message here on beauty talk and I can see if I can send you a substitute. 🙂 

[ZannaBT]

Hi cynnmyn,

Thank you for reaching out. At this time, our Play! preferences are as you see them and we do not have a way to update more advanced preferences on the backend. I sincerely apologize for the inconvenience! I will be sure to pass along this suggestion to our Play! team so we can implement a more advanced user profile in the near future. We certainly don't want you to end up with hair products you are unable to use. Thanks!