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Post in Customer Support
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Anonymous Insider

My product came broken in the mail

Hello,

 

I recently ordered the ABH Aurora Glow Kit and one of the shades in the palette was broken when I opened it. Is there any way to get it replaced?

 

Thank you!

Re: My product came broken in the mail

Hi @Anonymous, sorry to hear that! I will PM you in just a moment for more info.

RE: My product came broken in the mail

Take it to the store the will replace it

Re: My product came broken in the mail

mine came in today with 2 broken shades )-: I emailed them a couple of hours ago if I can get a replacement but no reply yet.

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