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Post in Customer Support
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My order is missing samples....AGAIN.

My order is missing samples

Re: My order is missing samples....AGAIN.

Hi @AleksaSolo,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Stay Gorgeous,

Penelope

My order is missing samples....AGAIN.

girl i feel you. I thought I was the only one, this is the 4th time this has happened to me too
Anonymous Insider

RE: My order is missing samples....AGAIN.

Same thing has happened to me 3 out of 6 times only in 3 weeks. It’s so disappointing...

Re: RE: My order is missing samples....AGAIN.

Hi @Anonymous,

 

I'm so sorry about this! I'll be sending you a private message shortly to assist.

 

Best Regards,

 

❤️ Raquel

Re: My order is missing samples....AGAIN.

Hi @5hadowX,

 

I sincerely apologize about this! We're currently aware of our samples issue and we hope to resolve it soon. I'll be sending you a private message shortly to assist. 🙂

 

Best Regards,

 

❤️ Raquel

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