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Post in Customer Support

My birthday says 1800?

For some reason when I got my card done at a Sephora store, I said "****", and now when I look up on the website in my profile, it says "1800". Well this is waaaay off and I don't know why it's 1800 but it obviously needs to be changed. Can someone help?

Re: My birthday says 1800?

Í have the same problem  😞 


@Meliths wrote:

For some reason when I got my card done at a Sephora store, I said "****", and now when I look up on the website in my profile, it says "1800". Well this is waaaay off and I don't know why it's 1800 but it obviously needs to be changed. Can someone help?


 

 

Re: My birthday says 1800?

Hi @AnaKaren21,

 

I am happy to assist you with this. I am sending you a PM shortly. 

 

Best,
Rebecca 

Re: My birthday says 1800?

Hello @Meliths,

 

Sorry to hear that! We've made the appropriate changes to your BIC card!

 

Cheers,

 

Richard

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