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Post in Customer Support
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My VIB Status (confused)

it was said in my account that I needed 42$ more to become a VIB. I just spent $49 (64$ minus 15$ coupon= 49$ total) using some cash and my credit card. Why is it that I am not yet a VIB? 

Hi there,    VIB upgrade is not automatic and can take up...

Hi there, 

 

VIB upgrade is not automatic and can take up to 2 weeks to process. If you spent the total that was required, your account should be updated soon and you will be notified via email when it is completed. Keep in mind that purchases can sometimes take up to 48 hours to appear on your account. Please call us at 1-877-737-4672 if you have any other questions regarding your status. Thanks! 

Luv&Lipgloss, Diana
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