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My Beauty Insider points don't balance!

I made a purchase last night online, that was about $78 dollars.  Prior to my purchase I had 552 points.  I redeemed 3 100 point samples, so I should be left with 252 points plus the 3x the purchase I made because I am a VIB. 


However, when I checked back today, by points balance was 318.  Which doesn't add up.  252 + 78 = 330, and 252 + (78x3) 486. 


Is there a glitch?? 

Re: My Beauty Insider points don't balance!

Hi xhellie, 


I'll send you a message to discuss this. 

Whimsically yours,
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