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Post in Customer Support
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Missing samples

Hello,

 

Has anyone had missing samples from their orders? 


This has been happening more and more frequently to me. I always thought this was a lovely perk with my Rouge membership,  but now it’s just a common occurrence.  So I’m finally asking about it.  This last order during the sale I didn’t receive any of my fragrance samples at all. 

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Re: Missing samples

I also didn’t receive my samples in my order today 😞

Re: Missing samples

@ValeRocuant Oh no! I will send you a PM. 

Re: Missing samples

Hi @bbc1,

 

My apologies, I'll send you a message shortly.

 

Best,

Laurie 

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