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Post in Customer Support
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Missing sample (not the first time!)

Hello, I am missing one sample from my last order in December. Normally, I wouldn’t press on this but this isn’t first time. I enjoy the entire process of ordering from Sephora and choosing my samples/promos is an added bonus. Thanks. Hope all are having or had a happy holiday!!! 

Re: Missing sample (not the first time!)

hi @glamourousyorda Oh no! I'll send you a PM.

Re: Missing sample (not the first time!)

I’m missing four samples and see the points were removed from my account. How can the points be added back?

Re: Missing sample (not the first time!)

Hi @JSPerusini Oh no! I'll send you a PM.

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