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Post in Customer Support

Missing sample again


Hello there,


Regarding my most recent order, I only received 1 sample rather than 2. The Cyber Monday samples bag that I added as part of my order is also missing 1 sample compared with whatโ€™s offered from the description.

I donโ€™t know why it is happening over and over again, but if you offer free samples, then please send it, or donโ€™t even offer it like the in store purchase. This is very frustrating!

Re: Missing sample again

Hi @LoveMyEmma Sorry to hear about this! I'm sending you a PM.

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