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Post in Customer Support

Missing items

Hi all,


I have placed a total of five online orders since the end of last year and have missed a total of 11 samples, with one of them being traded for points as well.


I still have another order coming on its way but seeing how everyone in the community has still been experiencing this issue after a long time, this does make me quite frustrated... 



Re: Missing items

Hi @7197,


I'm sorry about this! I'll take a look in more detail and I'll send you a message.




Re: Missing items

@7197 I would call customer service asap 

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