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Post in Customer Support
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Missing Samples

I received my order yesterday and it was missing a sample, instead I received another ransom sample. I’m glad I still got my samples but was discourage it wasn’t the one I ordered. 

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Re: Missing Samples

Hi @Muhreeuhjose,

 

Thank you for reaching out to us! Samples can be substituted depending on availability when the order is fulfilled. I apologize for the disappointment this may cause!

 

Best regards,

Laurie

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