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Missing Post? ๐Ÿค”

Yesterday I posted about receiving a broken nail polish bottle and asked what could be done because the set cannot be found at any store within 100 miles. I check today to see if my question has been answered and it's gone?! ๐Ÿ˜ก I should mention that since there was no damage to the box UPS believed that the product was damaged prior to shipment. I ended up reordering the set so I wouldn't miss out on the 4x points promo. With all the recent complaints about botched orders and missing samples (which has happened to me as well), I wouldn't be surprised if I was given a damaged product.

Re: Missing Post? ๐Ÿค”

Hi zephiee,

 

I'm so sorry to hear about the broken nail polish you received! I'm sending you a pm now.

 

Always,

Danee

Re: Missing Post? ๐Ÿค”

They probably can't replace it in store, but they should still be able to reimburse you! My orders are been weird as well, I NEVER get the samples I ask for anymore and the site has been shotty. I hope they get all of these issues fixed soon! Sorry to hear about you nail polish ๐Ÿ˜•

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