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Post in Customer Support

Missing Points

I bought an item today in store and put my phone number in but no points show in my account as well as the order.

Re: Missing Points

Hi @KeleynaC It may take up to 24 hours for the points to be credited to your Beauty Bank. If they're not credited after the 24 hours, please send me a private message with a clear photo of your receipt so I can further assist. Thanks!

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