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Post in Customer Support
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MISSING SAMPLES AND PACKAGE WAS BROKEN

Order number ---

 

both of my samples are missing again.

and the package shown below came extremely damaged. Looks as if it were opened by someone and it was supposed to be a Mother’s Day gift. Extremely disappointed with my order

 

 

 

 

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Re: MISSING SAMPLES AND PACKAGE WAS BROKEN

Hi @pr172,

 

This post has been moved to Customer Support and I'm sorry to see this! I'll send you a message shortly. Please note the order number has been removed from your post for security purposes.

 

Best,

Laurie

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