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Post in Customer Support
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jingquanxue
NEWCOMER I Insider
‎07-05-2024 07:25 AM
‎07-05-2024 07:25 AM

MISSING POINTS

I’ve noticed that the few times I went to Sephora and spent a great amount of money I didn’t receive any point like the lady that told me I would.

Queena

Reply
3 Replies
DaneeBT
MOD Rouge
‎07-05-2024 10:51 AM
‎07-05-2024 10:51 AM

Re: MISSING POINTS

@jingquanxue I'm sorry to hear that! I will send you a PM. 

0
Reply
jingquanxue
NEWCOMER I Insider
‎07-05-2024 09:30 AM
‎07-05-2024 09:30 AM

Re: MISSING POINTS

Those purchases were from over an week ago and I’ve havent received the points yet

0
Reply
peculiarzmakeup
GO-GETTER IV Rouge
‎07-05-2024 07:29 AM
‎07-05-2024 07:29 AM

Re: MISSING POINTS

Hi @jingquanxue 

Points can take up to 48 hours to be shown in your account. 

 

0
Reply
3 Replies
Conversation Stats
  • 3 replies
  • ‎07-05-2024 07:25 AM
  • 234 views
  • 1 Hearts Given
  • 3 Contributors
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