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Post in Customer Support

LOST GIFTCARD

A few days ago I lost my Sephora giftcard that has about $120 left on it. I purchased some items with the giftcard before I lost it and I also have the receipt for the purchase of those items. Is there anyway I could get a new giftcard or something if I have the receipt of a purchase with the giftcard on it?? Please help I got this giftcard for Christmas!!!

Re: LOST GIFTCARD

Hi @kristi5657,

 

I'm sorry to hear about this! Please note, gift cards cannot be replaced if lost or stolen. However, I will send you a PM to see if I can look into this further.

 

Always,

Danee

Re: LOST GIFTCARD

@kristi5657 , so sorry you lost your gift card. Sadly gift cards are the same as cash if lost or stolen they can’t be replaced. 

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