JC Penny

[AnnieBalegan]

I'm curious to know what everyone thinks about Sephora in JCP. I live about an hour from a free standing Sephora so I'll go to JCP on occasion, especially when I need something quick and can't wait for shipping. They are always out of stock on everything! I've checked for the new Smashbox highlighters every time I've been in the store (4 times since May) and it is yet to be back in stock.They have a very limited selection on what I consider to be must haves on the shelf. The new limited edition Smash box highlighters, too face peach setting powder, the new Dior products, Amerzy highlighters and absolutely no Hourglass products. Most of the employees are rude. I returned something, tarte glitter paint eye shadow, beautiful product it just didn't work for me. They were annoyed. "This has been used" well yeah I had to try it out. Also I have been looking for a new foundation and they seemed bothered when I asked for samples to try. Maybe it's the area I live in ( smaller community) What are your thoughts?

[DaneeBT]

Hi @AnnieBalegan,

I'm sorry to hear about your experiences at your local Sephora inside JCPenney store and for the service you've received! I'm going to send you a PM to assist in filing a formal store complaint.

Always,

Danee