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Post in Customer Support
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KelseyZuby
NEWCOMER I Rouge
‎05-06-2020 10:01 PM
‎05-06-2020 10:01 PM

Items Missing from Order

Does anyone know how to contact them regarding an order missing items? I literally was not sent my mascara or foundation, and it was also weird the samples that came with the foundation were in a ziplock like someone just mis-packed the order.

0
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2 Replies
ZakiyaBT
ALUM II Insider
‎05-07-2020 02:06 PM
‎05-07-2020 02:06 PM

Re: Items Missing from Order

HI @KelseyZuby,

 

I am sorry to hear this! If you still need assistance with your order, please send me a private message with your order number. 

 

Best,

Zakiya

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RGbrown
HALL OF FAMER I Rouge
‎05-06-2020 10:55 PM
‎05-06-2020 10:55 PM

Re: Items Missing from Order

@KelseyZuby 

877-SEPHORA

or https://community.sephora.com/t5/Customer-Support/bd-p/Customer_Support

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2 Replies
Conversation Stats
  • 2 replies
  • ‎05-06-2020 10:01 PM
  • 327 views
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