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Item unavailable and order canceled by sephora

Hi, I ordered the Patrick Ta lip liner to be delivered same day and the order was canceled because the item is apparently unavailable. I have still been charged 28$ and change for said item, and I don’t see any notification of a pending refund. I would like a refund for the item that I purchased which I needed today. Thank you!

Re: Item unavailable and order canceled by sephora

Hi @f43iries,

 

I'm happy to check on this! I'll send you a message.

 

Best regards,

Laurie 

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