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Post in Customer Support

Issues redeeming Birthday Gift

I’m trying to redeem my birthday gift, but it gives me an error saying “one or more SKUs in provided sku list cannot be purchased”

Re: Issues redeeming Birthday Gift

Hi @VanessaNicoleC,

 

I'm happy to check on this and I'll send you a message shortly.

 

Best,

Laurie

Re: Issues redeeming Birthday Gift

Hi, I am having this exact issue as well. Please post the solution as it appears this is not an isolated incident. Thank you 

Re: Issues redeeming Birthday Gift

Hi @BlueEyedGambino,

 

I will send you a private message so I can assist you with this. Thanks! 

 

Best Wishes,

 

Janean

Re: Issues redeeming Birthday Gift

I am also having issues redeeming my birthday gift for 2020.

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