Issues redeeming Birthday Gift

[VanessaNicoleC]

I’m trying to redeem my birthday gift, but it gives me an error saying “one or more SKUs in provided sku list cannot be purchased”

[LaurieBT]

Hi @VanessaNicoleC,

I'm happy to check on this and I'll send you a message shortly.

Best,

Laurie

[BlueEyedGambino]

Hi, I am having this exact issue as well. Please post the solution as it appears this is not an isolated incident. Thank you 

[JaneanBT]

Hi @BlueEyedGambino,

I will send you a private message so I can assist you with this. Thanks! 

Best Wishes,

Janean

[Morrisa4]

I am also having issues redeeming my birthday gift for 2020.