Is Opinion survey legit? Opinions@beauty.Sephora.com

[ninjapandabear]

I received an email from “opinions@beauty.Sephora.com” stating I would receive 100 points for filling out a survey. The link was to beauty.sephora.com and it didn’t load right and just had “400” written at the top left hand side of the screen. I’m very worried it was a phishing attempt or now I have malware on my computer. I called customer service and they just said they don’t email surveys any more and only conduct them over the phone. Has anyone else gotten this? I’m concerned it’s a scam. 

[keelybt]

@ninjapandabear I'm sorry for the confusion. We are looking into this and will update you once we hear back. 

[ninjapandabear]

Hi was there ever an update on this?

[keelybt]

@ninjapandabear Sorry for the confusion! There was an error with this email and you should have received a follow up email regarding this issue. 

[Khamp]

Lots of us clicked on that link today so you're not alone. If it's a scam then we all got scammed together. This sucks. 😔

[MustangShirley]

I got an email today from opinions@beauty.sephora.com. I think this is the 2nd time I received this email.  Is this real or a scam? It says "As a Thank You for your time and opinions, we will award you with 200 bonus points to your Beauty Insider account. (Please Note: It typically takes up to 30 days for the points to credit to your account.)"  Does anyone know about this?

It also says this at the beginning of the email... "From time to time, Sephora looks for opinions from our valuable clients. Today, we'd love to hear about how you shop for beauty products. (This survey will only remain active until Sunday, August 18th, 2024, 11:00 pm Pacific Time.)

[LaurieBT]

Hi @MustangShirley, yes, this is a legitimate email from Sephora. Thank you!

Best,

Laurie

[MustangShirley]

Thank you so much for letting me know and getting back to me so quickly.  I really appreciate it!