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Post in Customer Support

In Store Bad Experience

I visited the Chinook Mall Sephora store today. I visited the store because I wanted to get a sample of the Glam Mask. I wanted to try out before buying it. I asked a girl if she could make me a sample of it and she did. After I got home and wanted to try the sample, but the amount that she gave me shocked me. its not even enough to cover my nose. Never being this disappointed. I spent so much money at Sephora every year and this experience made me not wanting to shop at Sephora anymore! very disappointed. IMG_2754.JPG

Re: In Store Bad Experience

Hi AnnieTibbers,


I'm sorry to hear that the Glam Mask you purchased from our Sephora store was in such a small amount.

Thank you for bringing it to our attention, I will forward it on to the Store Management.


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