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Post in Customer Support

I want to combine my Beauty Insider card point to my new online account

I just signed up for a Sephora account and it shows that I have 0 points. I have a physical Beauty Insider card with points, but there's no way for me to merge my card with my online acct. Is there a way to do this?

Re: I want to combine my Beauty Insider card point to my new online account

Can you please help me as well?=)

 

Re: I want to combine my Beauty Insider card point to my new online account

iJim have the same problem can some one help me in combining my poinas!! 

Re: I want to combine my Beauty Insider card point to my new online account

Hi cleon13 - I can help you with that! I will send you a message now for more info Smiley Wink

xo, Mia

Hi LeslieAP.  I can do that for you :) I'll send you a me...

Hi LeslieAP.  I can do that for you Smiley Happy I'll send you a message for your information

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

@alicefanfan I will send you a message to help link your accounts together. Smiley Happy
Luv&Lipgloss, Diana

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

Hi can you help me too? Smiley Happy
thanks!

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

@debsterbread & @Kaycoco - I would be happy to help! Please send me a private message with your BI Card Number and registered email address. For immediate help, please give us a call at 1-877-SEPHORA. Thanks!

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

Hi, I have the same problem. Can you help me too? Thanks!

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

Hi, I was also wondering if you could help me with this as well.

Thank you so much!

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

Hi, can i also get some help on this?
thanks

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

@danielledalton - I will send you a message to help Smiley Happy

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

Hi,

I also need help combining accounts please?

Thank you!

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

On the right hand side, you should see a black box with your profile picture in it. You should see the option to click on private messages.

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

where do I access the message? Sorry but this is not intuitive.

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

@Harini I sent you a message to help Smiley Happy

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

Hi I want help for combining the accounts as well.

Thanks.

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

I need your help too! I want to combine my two accounts Smiley Happy

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

Sure! I just sent you a message to help Smiley Happy

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

Sorry to ask again - I need to combine my two accounts! I used two email addresses. In the store I was told where to go online to combine points - but of course I forgot.

Re: Hi LeslieAP.  I can do that for you :) I'll send you a me...

Sure can! I sent you a message.
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