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Post in Customer Support

I just got my order and this is what I got...

Okay so I'm EXTREMELY dissapointed !!! Got my Kat Von D palette today and LOOK!!! It's like my package was just thrown around. I'm about to legit cry my eyes out right now. HELPP!!!

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Re: I just got my order and this is what I got...

@LizzieCarrera,

 

Oh no! I am sorry to see the condition that your palette arrived in. I am going to send you a message.

❤️ Melissa
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