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Post in Customer Support

I forgot to give my Beauty Insider Card at the register?

I forgot to give the cashier at Sephora my beauty insider card, the points would have brought me up to a VIB, and called customer service. They said because it was over $100 I had to email a picture of the receipt to client.service@sephora.com. I enclosed the picture along with my issue. This was several days ago and I've yet to receive a response. Can someone just add these points on for me already?

Re: I forgot to give my Beauty Insider Card at the register?

Hi fionaemmi,

 

I am sorry you haven't received a response from our customer service team yet. I can make sure your Beauty Insider points are added for you. I'm going to send you a private message to get a little more information from you. 

<3, Randee
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