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Post in Customer Support
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I can’t claim or redeem birthday gift! Please help

Hi,

 

I can’t seem to redeem my birthday gift. Every time I try to add the NARS birthday gift set to my cart, the error message “One of more SKUs in provided sku list cannot be purchased.” I have tried multiple times. I wasn’t sent a birthday gift reminder and am only purchasing stuff now. I don’t want to find time and have to call the help number either.

 

Please help! 🥺

Re: I can’t claim or redeem birthday gift! Please help

Hi @Elayler,

 

I sent you a PM.

 

Always,

Danee

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